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Accent Chairs

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Outdoor Chairs

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Lighting

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Contact Us
About Us and Our Products
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Home

Shop

Living Room

Benches & Stools

Dining Room

Bar and Counter Stools

Bar Carts & Storage

Bedroom

Dressers and Chests

Outdoor

Outdoor Dining Chairs

Outdoor Dining Tables

Outdoor Lounging

Outdoor Chaises

Outdoor Occasional Tables

Outdoor Dining Benches

Outdoor Sectionals

Others

Pillows & Throws

Contact Us
About Us and Our Products
Blog
Featured Projects

Living Room

Home Living Room Page 4 of 9

Faro End Table

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Fausto Coffee Table

Fausto Coffee Table

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Fausto Console Table

Fausto Console Table

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Fausto End Table

Fausto End Table

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Fawkes Rectangle Ottoman

Fawkes Rectangle Ottoman

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Fay Accent Table

Fay Accent Table

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Felix Bunching Table

Felix Bunching Table

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Felix Round Coffee Table

Felix Round Coffee Table

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Fleming Sofa

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Flint Bunching Table

Flint Bunching Table

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Francisco Chair

Francisco Chair

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Frisco End Tables Set

Frisco End Tables Set

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Galen End Table

Galen End Table

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Gareth Swivel Chair

Gareth Swivel Chair

from $1,749.00

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Gary Club Chair

Gary Club Chair

from $1,049.00

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Giselle End Table

Giselle End Table

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Weathered Oak

Glenview Bookcase

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Glenview Coffee Table

Glenview Coffee Table

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Bennet Moon

Grammercy 2 Pc Sectional Laf Chaise

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Oak Sand

Grammercy 2 Pc Sectional W/ Raf Chaise

from $3,599.00

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Grammercy Sofa

from $2,199.00

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Grant 3 Pc Sectional

Grant 3 Pc Sectional

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Grant 5 Pc Sectional

Grant 5 Pc Sectional

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Henry Charcoal

Grant 5 Piece Sectional

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Heron Sand

Grant Armless Sofa

from $2,799.00

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Griffon Side Table

Griffon Side Table

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Habitat Chaise

from $2,399.00

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Bennett Moon

Habitat Chaise Lounge-Bennett Moon

from $1,999.00

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Valley Nimbus

from $2,199.00 $2,699.00

| /

Hierloom Black

from $1,899.00

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Hampton 2pc Sect W/Raf Chaise

Hampton 2pc Sect W/Raf Chaise

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Harlow Small Coffee Table

Harlow Small Coffee Table

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Harrison Chair

from $1,299.00

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Dover Crescent

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Dover Crescent

from $3,299.00

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Sonoma Butterscotch

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Hawkins Swivel Chair

Hawkins Swivel Chair

| /

Helen End Table

Helen End Table

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Helen Round Coffee Table

Helen Round Coffee Table

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Helena Brass Bookshelf

Helena Brass Bookshelf

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Higgs Bookcase

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Hopkins Bookcase

Hopkins Bookcase

| /

Hudson Coffee Table

Hudson Coffee Table

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Hudson Rectangle Coffee Table

Hudson Rectangle Coffee Table

from $2,099.00

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Spalted Primavera

Hudson Rectangle Coffee Table-Spalted

from $2,099.00

| /

Hugo Coffee Table

Hugo Coffee Table

| /

Hugo End Table

| /

Inez End Table

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Previous 1 2 3 4 5 6 … 9 Next

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Refund Policy
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Processing and Shipping

Welcome to Native Citizen

Discover the artistry and elegance that Native Citizen brings to your home or office.

Refund Policy

RETURNS & SHIPPING INFORMATION

We hope that you love your items when they are delivered. Please note that in stock items are generally processed and prepared within 10-15 business days from point of purchase, excluding weekends, holidays, or unexpected warehouse delays. Oversized items, orders in excess of 500 pounds total, or remote delivery locations may incur an additional cost. PLEASE NOTE: The shipper will deliver to what is considered the "Threshold", which means the first dry area of the home. Shipping costs assume you are available to receive your item(s) at the time you schedule with the shipper. If the shipper attempts delivery and customer or their representative is not there to receive item(s), there will be a re-delivery charge that must be paid by the customer before another delivery attempt is made. If your item is not received after reasonable attempts by the shipper to deliver, there will be a re-stocking fee of 25%, plus a return shipping fee determined by the shipper. Please notify the shipper before the day of delivery if you cannot be at the delivery location to avoid these fees. If you wish to have the items placed in the garage that is also available. If you would like "White Glove" service, which includes furniture assembly and placing the item in the room of choice, please let us know and we will be happy to provide a quote for the extra service.

If you are not completely satisfied with your purchase, please contact us to return or exchange your item(s) within 30 days of the delivery date, with proof of purchase. Note that returns or exchanges are not accepted for special orders, items that have been installed, or are no longer in their original packaging, wallpaper, perishable items, wallpaper samples, rug samples and other items as designated on the product pages as final sale. Other exclusions may apply. Contact us for details.

TRACKING INFORMATION FOR OVERSIZED AND FREIGHT DELIVERIES
Please note, tracking information for freight deliveries may not show movement as soon as it is provided. Until it is scanned, the shipper is not going to have a record of your order. Once it is scanned your tracking will reflect when it was picked up, scanned, and typically will show estimated transit information. From there, shipments will start transit to the local terminal closest to you and the tracking will reflect that movement. Once it arrives locally, the shipper will give you a call to schedule the delivery with you at your convenience.

All returns & exchanges must be post-marked within 30-days of the initial delivery date without exception.

A 10% return fee will be deducted from the credit and it is the customer's responsibility to pay for shipping the item(s) back to Native Citizen or one of our affiliates. For returns of rugs, lighting, furniture and planters the cost of the return shipment plus a 10% return fee will be deducted from the return credit.

Upon return, your item will be inspected and exchanges, credits or refunds will be issued to the original method of payment. Any taxes charged will be refunded in accordance with applicable laws. Delivery fees are non-refundable with the exception of manufacturer defects or transit damage. Native Citizen reserves the right to refuse returns or exchanges of items that are not in as-new condition due to damage or misuse by the client.

RETURNING ORDERS FROM OUTSIDE THE 48 US CONTIGUOUS STATES
International orders and orders shipped to Hawaii or Alaska cannot be returned.

Items that are unable to be cancelled prior to shipment are subject to our return policies and associated fees.

PREPARING YOUR RETURN
Native Citizen reserves the right to refuse returns or exchanges of items that are not in as-new condition due to damage in return transit, installation or misuse by the client. All items must be shipped back securely within their original, protective outer packaging/parcel, and internal protective material, or items must be repackaged with adequate, protective material and an outer box/parcel without exception. Damaged and unpackaged returns will not be accepted.

DAMAGED OR DEFECTIVE ITEMS
If your orders is delivered via Freight or LTL Truck Carrier, customers agree to inspect goods before accepting delivery. If any item arrives damaged or is defective, customers must reject the delivery and notify client services within 48 hours. If your item is being delivered with an oversize or white glove carrier, please thoroughly inspect your item before signing for the delivery. Damages or defects or missing items must be noted on the receipt with the carrier. If the receipt from the carrier is signed and issues are not notated, Native Citizen is not responsible for any defects or damages found after delivery is completed.

If UPS, USPS or FEDEX deliveries arrive with evidence of damage, customers must notify client services within 3 business days of original delivery date.
Images of any damaged and/or defective items are required to be sent via email before return authorizations can be issued.

If you have received item(s) that are incorrect and not as indicated on your purchase receipt, please notify client services team within 3 days to initiate a replacement request.

Any notifications or damage claims initiated outside of the above-referenced time frames will not be honored. We cannot process a claim or issue a return on lighting, rugs or any items that have been installed.

LOST PARCELS
In the event that the package is not received or lost in transit, but shows delivered to the shipping address associated with the order, Native Citizen will not be liable for non-receipt of goods or replacement of goods. Native Citizen will assist in filing a trace and claim with the respective carrier to assist client in locating lost parcels.

Parcels that are unclaimed or refused will be subject to applicable return and re-stocking fees and will not be considered cancelled.

OVERSIZED ITEMS
Please ensure to measure properly prior to placing any orders. If you have any questions regarding the product’s size and delivery methods or carriers, please email orders@nativecitizen.com. Orders that are cancelled or refused at delivery due to sizing issues are considered a return.

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